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Help Desk and Customer Service Call Handling Procedures

cobuman Computers, Education and Learning

Is there a Call Handling Format to follow in Help Desk or Customer Service? Yes, there is a format to follow, but this varies from business to business. However, every Help Desk and Customer Service has a common path to follow that basically achieves the same goal; which is to resolve issues. There could be multiple steps to handling just... Read More

Science

Can you drink rainwater?

Vincent Diringer Education and Learning, Environment

It may come as somewhat of a surprise that rain water supplies most of the world’s population with potable water. Rainwater, in some conditions, can be one of the purest forms of freshwater there is. This is because the levels of pollution and other contaminants are lower than your average public drinking water due to their source. Unless you are... Read More

My kid gave his allowance to Twitch streamer celebrities. Why

Other Technology

My kid gave his allowance to Twitch stream celebrities. Why?

Gary Long Featured, Internet, Video Games

In the past couple of years, platforms like Twitch have exploded, with a range of high-profile gamers and streaming celebrities as well as actual celebrities taking part in what has become a new global phenomenon, But how has streaming become big enough to have the console industry rethink its approach? Why are so many people giving their money to watch... Read More

Science Technology

SpaceX progress towards Mars

Gary Long Science News, Space

Elon Musk admitted there was a chance that it might go horribly wrong. Pundits weren’t sure that it could work, Jason Davis of the Planetary Society, described the Falcon Heavy as ‘mythical’, adding that the launch was a ‘huge deal, even for a spaceflight company that routinely accomplishes huge deals’. Read More

News Science

Plastic Pollution, An Issue That Has Creeped Up on Us

Vincent Diringer Environment, Featured

A recent study found that Europeans consumed an average of 11,000 pieces of microplastic in the diet, mostly through seafood – but how? Read More

Align the Video Card With PCIE Slot, Match the Notch Marking

Information Technology

How to Install a Video Card in to a Desktop PC

cobuman Computers, Education and Learning, Featured

Typical video card upgrades are due to hunger for more frames per second… This is usually fueled by popular trend with video game developers that like to push limits of visual aspects in video games and PVP (player vs player) gaming competitive nature in which more FPS (frames per second) is better. Unfortunately, some game developers don’t actually care if... Read More

Technology

Is Realtek Audio strong enough to power XLR microphone?

cobuman Computers, Featured

If you happen to be a video maker like me, you may be in the market for improved audio and your most likely first step would be a purchase of better microphone. However, if you opt in to purchase a microphone with XLR connections then you may have an issue… Read More

Top 20 NOC Technician Engineer Interview Questions and Answers

Science

Do you have wrist pains? You may be using a wrong computer mouse…

cobuman Computers, Health

If you use computers every day, chances are that you have wrist pains from prolonged use of mouse and keyboard. This pain can vary from throbbing to numbing and sometimes can even keep you awake at night; causing you to loose sleep. If you do, you may wonder, what can I do to help reduce wrist pain? Read More

Information Technology Other

Phone Interview Questions and Tips, Example and Preparation

cobuman Education and Learning, Internet, Psychology

Before we apply for any job, we carefully take time to create our resume according to needs for this company in order to increase our chances for an interview. This obviously is the right thing to do from logical stand point which insures the results of proactive effort. However, a lot of times we forget to take proactive measures towards... Read More